Jon Kenfield, The Solutionist
13 January 2026
19m 51s
Roles, Responsibilities & Boundaries. Authority & Accountability. | Making Sense of Family Business
00:00
19:51

Jon Kenfield, The Solutionist
13 January 2026
19m 51s
00:00
19:51
Cause #26
In this episode, I explain why unclear roles, responsibilities, authority, accountability, and boundaries are among the most common causes of conflict in family businesses. I show how lack of role clarity, boundary confusion between family and business, entitlement, and weak governance create frustration, demotivation, and resentment, especially as businesses grow. I also discuss the importance of clearly defined roles, aligned authority and accountability, strong governance structures, and a culture of accountability rather than blame, so families can create clarity, fairness, and high performance while protecting both relationships and the business.