“Family Business” … makes no sense!

episode artwork

Jon Kenfield, The Solutionist

13 January 2026

19m 51s

Roles, Responsibilities & Boundaries. Authority & Accountability. | Making Sense of Family Business

00:00

19:51

Cause #26

In this episode, I explain why unclear roles, responsibilities, authority, accountability, and boundaries are among the most common causes of conflict in family businesses. I show how lack of role clarity, boundary confusion between family and business, entitlement, and weak governance create frustration, demotivation, and resentment, especially as businesses grow. I also discuss the importance of clearly defined roles, aligned authority and accountability, strong governance structures, and a culture of accountability rather than blame, so families can create clarity, fairness, and high performance while protecting both relationships and the business.

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