Jon Kenfield, The Solutionist
01 October 2025
25m 43s
Emotional Intelligence | "Family Business" ... makes no sense!
00:00
25:43

Jon Kenfield, The Solutionist
01 October 2025
25m 43s
00:00
25:43
Cause #11
In this episode, I explain the relevance and application of Emotional Intelligence (“EQ”) to family business conflict. EQ is the ability to know, understand, and manage your own emotional drivers, and to respond effectively to those of others.
Most family business conflicts are rooted in emotional causes, rather than financial demands - so their causes, and their best prospects for resolution, need to address emotional factors before any attempt is made to address rational issues.